Vocal Coach Benedikt Langmantl
Lessons are offered as individual sessions, available both in person in Cologne and online.
By booking and paying for a vocal lesson at a confirmed time, you accept the terms and conditions (T&C) outlined below.
Vocal Coaching Services:
•Individual lessons
•Monthly contracts with weekly or bi-weekly vocal lessons
•5-session packages, with flexible scheduling within a set period
•Gift vouchers for vocal lessons
Cancellation Policy pursuant to § 615 BGB:
All scheduled appointments are binding orders. This means the reserved time is specifically allocated for the student. Short-notice cancellations usually cannot be rescheduled.
•Rescheduling or canceling an appointment is possible up to 24 hours before the scheduled session at no cost.
•Cancellations made within 24 hours of the appointment: If an appointment is canceled less than 24 hours before the scheduled time, the full fee for the session will be charged, as the session is considered to have taken place.
For students with monthly contracts:
•Weekly or bi-weekly lessons are conducted at fixed times. If a session cannot be attended due to health reasons or other valid circumstances, a cancellation must be made at least 24 hours in advance. In the case of timely cancellations, a make-up session will be offered, subject to availability.
For 5-session packages:
•The same cancellation policy applies: Appointments must be canceled at least 24 hours in advance, otherwise, the session will be considered as attended.
The cancellation policy comes into effect according to Section 6 of the T&C.
Live lessons:
•In-person vocal lessons take place in Cologne.
Online lessons:
•Online lessons are available via Zoom, Skype, and FaceTime to offer flexibility tailored to students’ needs.
Additional information:
•Gift vouchers can be redeemed for all types of lessons offered. They provide the flexibility to gift one or more vocal lessons.
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Terms and Conditions
1. Scope
The following terms and conditions (T&C) apply to all contracts concluded between vocal coach Benedikt Langmantl and the customer, both for individual lessons and for contracts over longer periods. These T&Cs also apply to contracts concluded via the website shop.benedikt-langmantl.de.
2. Subject of the contract
2.1. The subject of the contract is the provision of services in the form of vocal coaching.
2.2. The contract is concluded with: Benedikt Langmantl (actor, musical performer, vocal coach).
2.3. The lessons are conducted in German, unless otherwise agreed.
3. Contract content
3.1. The vocal coach offers individual lessons, which can be booked as single sessions, 5-session packages, or as part of half-year contracts.
3.2. For half-year contracts, the vocal coach offers the client regular lessons, either weekly or bi-weekly, at fixed scheduled times. Both parties are obligated to adhere to the agreed dates.
3.3. 5-session packages are treated like individual lessons but booked as a block of five sessions. Each individual session within the package follows the same booking and cancellation policies as single sessions. The 5-session package is valid for 12 months from the date of purchase. Unused sessions expire after this period.
3.4. The vocal coach is obligated to teach the singing techniques and performance elements agreed upon with the client in advance.
3.5. The content of the lessons is based on the individual goals of the client, which are set at the beginning of the contract or booking.
3.6. The vocal coach will provide a suitable space for the lessons if needed or offer lessons online.
4.Contract conclusion and termination
4.1. By booking a vocal session, 5-session package, or half-year contract, the customer accepts these T&Cs.
4.2. Half-year contracts can be canceled with one month’s notice before the contract ends. If no notice of termination is given, the contract will automatically renew for another six months.
4.3. For individual lessons and 5-session packages, the contract is concluded upon booking and payment of the session(s).
5. Cancellation policy / Termination / Withdrawal / Transfer of lessons
5.1. A free withdrawal from the contract is not possible according to § 312g Abs. 2 Nr. 9 alternative 5 BGB.
5.2. If the client is unable to complete a lesson due to compelling health reasons, the vocal coach will credit the missed time proportionally. The remaining time can be used in the next session. Refunds are not offered. Unused time expires after 12 months.
5.3. A cancellation of a paid lesson by the client is possible at any time, up to 48 hours before the lesson. For cancellations within 48 hours, half of the lesson fee will be charged.
5.4. For cancellations within 24 hours of the agreed appointment, the full lesson fee will be charged, as the session is considered completed.
5.5. For half-year contracts and 5-session packages, cancellations are only permitted for valid reasons, such as illness. These sessions can be rescheduled, provided the cancellation was made early enough and the schedule allows.
5.6. Lessons cannot be transferred to other people. The booked sessions are only valid for the contractually agreed customer.
5.7. For half-year contracts, cancellation must be made in writing, at least via email, and must be received by the vocal coach at least one month before the end of the contract to avoid automatic renewal for another six months.
5.8. For online lessons: If the internet connection is inadequate during the lesson, the session will be rescheduled.
6. Payment terms and prices
6.1. The lesson fees are listed in the current lesson program on the website shop.benedikt-langmantl.de and must be paid in advance.
6.2. For half-year contracts, payment is made in monthly installments, due in advance on the first of each month. Single sessions and 5-session packages must be paid in full at the time of booking.
6.3. Payments are accepted exclusively via PayPal or Stripe (credit card), both for half-year contracts and single sessions or 5-session packages.
6.4. The binding booking of a session or a 5-session package requires payment. The client is entitled to the booked lesson(s) only after payment has been received.
6.5. Any costs incurred due to chargebacks or incorrect customer details will be borne by the customer and invoiced accordingly.
6.6. In case of late payment, the vocal coach is entitled to charge default interest of five percentage points above the applicable base rate according to § 1 Discount Rate Transition Act per annum.
7. Gift vouchers
7.1. Gift vouchers can be issued for vocal lessons or 5-session packages. These vouchers are valid for one year from the date of purchase. After this period, they expire and can no longer be redeemed.
7.2. The gift voucher is issued as a code. A cash payout or exchange of the voucher is excluded.
8. Customer obligations
8.1. The customer agrees not to participate in lessons if they are suffering from a contagious illness, to protect the health of the teacher and other participants.
8.2. The customer guarantees that they are physically capable of meeting the demands of the vocal coaching. The customer will inform the vocal coach before the first session of any health limitations or pre-existing conditions that could affect participation in the lessons.
9. Liability of the vocal coach
9.1. The vocal coach accepts no liability for health damages or damage to property, including clothing and personal belongings brought to lessons.
9.2. If a lesson is delayed due to unforeseeable events such as strikes, traffic jams, or adverse weather conditions, the waiting time will be reasonably extended. If the lesson becomes impossible due to such events, the vocal coach is released from their obligation to provide the service, and any paid amounts will be refunded.
9.3. If a lesson is canceled by the vocal coach for an important reason, the vocal coach accepts no liability for any damage or inconvenience caused to the customer, especially if the customer had prepared for specific events (e.g., auditions, weddings, or exams).
10. Data protection and storage
The data protection provisions outlined in the privacy policy on the website shop.benedikt-langmantl.de apply.
11. Online dispute resolution
For the out-of-court settlement of disputes concerning cross-border contracts, the European Commission offers an online dispute resolution platform (OS), available at: http://ec.europa.eu/consumers/odr.
12.Final provisions
12.1. The law of the Federal Republic of Germany applies.
12.2. For consumers who conclude the contract for non-commercial purposes, this choice of law applies only to the extent that the protection afforded by mandatory provisions of the state in which the customer is habitually resident is not withdrawn.
12.3. For all disputes arising from this contract with merchants, legal entities under public law, or special funds under public law, the place of jurisdiction is Cologne.
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